When we arrived in Ulaanbaatar from the East Coast, the freezing temperatures in the winter kept us from walking around town as much as we would have liked. We were given the Help taxi number by some colleagues, and Help taxi made our lives so much easier. Since we had not yet learned Mongolian, we were dependent upon English speakers to help us with most everything. Every time we called (they are fluent in English) or sent a text to Help Taxi (all in English), someone would respond with a confirmation that yes, a taxi was available to pick us up and drop us off at our specified destination, or they would indicate that a taxi was not available at that time. The communication and service provided by Help Taxi has been exceptional, and it has helped us enjoy the beautiful city of Ulaanbaatar. The service is better than most in the States. Highly recommend this service for English speakers living in Ulaanbaatar and Mongolia.